Diallers

Our solutions allow companies to more effectively communicate with their customers via multiple channels including inbound / outbound and blended voice, email, fax and the Web. Amcat contact center solutions increase productivity, reduce operating costs and improve the quality of each contact. Amcat is committed to providing the highest value proposition, the most flexible and feature rich product solution and the greatest customer satisfaction. We value long term partnerships with each of our customers to help them achieve their corporate mission.

Providing the best in technology, customer support and pricing, Call Center Development Services (CCDS) prides itself in offering state-of-the-art telemarketing management resources to call center agencies of all sizes. Our flexible rental offer makes advanced call processing technology available to call center owners who would otherwise face high start-up and implementation costs. And with the launch of Centcom ‘s 100% web-enabled Predictive Dialling solution in 2003, CCDS has made call center technology even more affordable. To achieve your business goals you no longer need to spend thousands of dollars on telemarketing hardware. Receive the versatility and cost benefits of Predictive Dialling without the need for additional hardware-all you need is an internet connection and a standard phone line!

Please Contact: Raymond Poulin at 514-731-5046, extension 225.

Dial Connection is a call center solutions provider providing innovative solutions for inbound/outbound call management. DPTS Enterprise, Dial Connection’s flagship product, is a complete solution for the call center focused on efficient, robust solutions for the full-service collection agency.

Global Connect offers a fast, easy, cost-effective way to increase portfolio penetration and collector efficiency. With their web-based Strategic Voice Messaging System, collectors can increase normal contact rates without the expense of changing current infrastructure. Other features include IVR link back for right party contacts to connect to agents, and real-time, detailed, customized reports that can display the results of your Global Connect messaging campaign while it takes place. Collect! offers an integration module report and electronic data interchange for the Global Connect service through our Member’s Center. Contact us for more information!

IAT – Stop imagining what a 300% increase in agent talk time could do for your business and realize it. With IAT, tailored dialling solutions to fit your company’s needs-whether large or small-are at your fingertips. Enjoy IAT’s predictive dialer and outbound IVR technology using our hosted dialer services, site-premised systems or a combination of both.

Noble Systems Corporation is a world leader in customer contact center technology. Every day more than 30,000 agents sit down to work at a workstation powered by Noble Systems. From the company down the street, to such far away places as Finland and Australia, those agents amazingly handle millions of customer contacts each day, and every one of those calls is handled in the most efficient manner possible.

Established in 2000, PowerConnex specializes in providing solutions to improve contact centre productivity. Our Power Suite product range has been designed to achieve impressive results through automation, analysis and management support.

Our engineers and programmers work with contact centre managers and staff to incorporate the latest advances in computer science and information technology, creating cost-effective solutions that work with people.

Premiere Global Services is a leading global provider of outsourced communications technologies via enhanced email, SMS, voice and fax. Our Collections Accelerator application uses the latest voice technology to make it easy for businesses to remind past due accounts of their payment date. It helps companies improve their cash flow and reduce bad debt expenses, whilst significantly reducing credit collection costs. Collections Accelerator can be configured and tailored to suit any collections process. Voice notifications can be generic pre-recorded messages or personalized text to-speech translation based. With the push of a button on their keypad, customers can be transferred to your call centre for immediate payment processing if they wish. The results are: more debt collected in a shorter period of time, improved right party contacts and enhanced agent productivity.

TCN is a pioneering Voice Broadcasting firm, using VoIP (Voice over Internet Protocol) technology and web-based access to a state-of-the-art dialer. Technically speaking, TCN routes calls digitally through the Internet rather than through traditional analog phone lines. TCN combines proprietary algorithms and dialling logic with unlimited line capacity and very low costs, enabling agencies like yours to place thousands of calls in moments at dialer pricing, without paying for extra lines or requiring any changes to your firms phone system.

Collect! provides users with an easy and powerful integration with the TCN service, and generates exports of client records to the TCN platform for processing, and receives reports automatically from TCN’s online interface.

With no hardware or software to purchase, and a simple online interface accessible anywhere through the Internet, TCN is a flexible, cost-effective tool to augment or replace in-house predictive diallers and makes this web-based dialer a convenient and essential tool in collections. The Collect! and TCN data integration is a winning combination that is sure to assist with your collections efforts, improving productivity and profitability.

Contact a TCN consultant today for a free consultation and 10,000 free testing minutes. There are no start-up costs or software to download, and pricing starts at 7.5 cents per minute. Call toll-free 1-888-235-3149 or visit www.tcnbroadcasting.com.

Stratasoft, Inc. is a global provider of essential contact center software. Since 1995 Stratasoft as pioneered computer telephony software solutions with customers in over 20 countries and 28,000 seats worldwide. Stratasoft is a wholly-owned subsidiary of I-Sector Corporation and is publicly traded on the American Stock Exchange under the symbol “ISR”. Stratasoft is an acknowledged leader in call center software and technology development with a comprehensive patent portfolio that includes predictive dialling, predictive dialling algorithms, contact center database management, contact center campaign scripting and contact center management systems.

You’ve Got Claims Automated Collection Control, Inc. (ACC) was formed in 1990 by Stevan Goldman and Jeffrey Zuck.

With the emergence of the Internet as a viable business tool in the late ’90s, ACC renamed its EDI service to “YouveGotClaims.com”, and initiated YouveGotClaims.com as a tool to help participants in managing the thousands of claims that were being processed and sent between those with claims to forward and their service’s nationwide. Today, over 800 participants, including senders and receivers, are enjoying the power of YouveGotClaims.com, processing tens of thousands of claims every month.